Candidatul ideal:

• Experienta anterioara in domeniul IT si/sau HelpDesk
• Experienta sau cursuri in domeniul IT
• Cunostinte de baza in instalare/administrare s.o. windows 2000, windows xp, linux;
• Cunostinte despre retele (DHCP, DNS, LAN, WAN, Routing/Switching, Intranet, etc.);
* Disponibilitate pentru lucru in tura de noapte

Descrierea jobului:

• asigurarea de asistenta tehnica la nivel LAN/WAN/PC/ Adaptor/echipament voce, precum si la nivel de aplicatii a utilizatorilor;

• instalarea / reinstalarea / configurare de S.O. precum si de software de aplicatie specific proiectelor;

• documentarea/inregistrarea fiecarui incident in care este implicat se va face respectand procedura de ‘incident reporting’, astfel incat acesta sa poata fi urmarit sau pentru a se gasi si implementa in cel mai scurt timp o solutie finala pentru cazurile in care solutia gasita a fost una temporara;

• suport pentru utilizatori privind modul de folosire a echipamentelor/aplicatiilor/resurselor la care au acces;

• lucreaza in echipa: deptartamentul IT, TL(responsabil de proiect) pentru a identifica/implementa proceduri care sa aduca un plus in ceea ce priveste securitatea/folosirea echipamentelor (pc, adaptor de voce) si/sau aplicatiilor la care au acces utilizatorii;

Descrierea companiei:

CGS Romania is one of the largest contact centers on the Romanian market and is listed in the first 15 best companies of this type in the world.

As an employee of CGS Romania you will have a flexible schedule with the possibility to work full time or part time according to your availability.

You will be attending training sessions in order to enrich your knowledge to be able to perform the job.

We also provide an attractive package (salary, health insurance, performance bonuses, food coupons and other benefits)

In CGS Romania we appreciate performance, involvement, leadership skills, proactivity but most of all our employees. They represent the best asset of this company.

Join our enthusiastic and dynamic team for your professional development!